Ask Bolt about your store in WhatsApp or Telegram in your own words, or send a voice note, and make changes that you preview and confirm first.
Copy any example below, or say it your own way. Most questions and changes count as one store control action each. Your plan sets how many you get each month, and usage meters and limits shows where you stand. When they run out, Bolt tells you it is a plan limit and shows your usage until your meter resets. Questions about your plan, usage, upgrade options, canceling and GoBolt support are free and do not use an action. Send UPGRADE any time to see your plan and what is left. For support, see Get GoBolt support from the chat.
Almost everything on this page works on Shopify, WooCommerce and Ecwid. Creating a discount code is Shopify only, orders over longer periods are Shopify and Ecwid, and on WooCommerce a few lookups need the current GoBolt plugin. For the details, see Which commands work on my platform.
Ask about your store
Bolt answers these straight away, and nothing in your store changes. If you don't name a period, sales and orders show today so far. Best sellers, slow movers and top customers cover the last 30 days. Times in Bolt's replies follow your store's time zone and, on WooCommerce and Ecwid, its 12-hour or 24-hour clock.
Sales. "What are my sales for this week?" You can also ask about today, yesterday, this month or the last 30 days.
Compare two periods. "Compare this month's sales to last month"
Recent orders. "Show me today's orders" or "Send me the latest 3 orders". On Shopify and Ecwid you can name a longer period: "Show orders from the last 7 days" or "List orders this week". Ask for 1 to 20 orders. Bolt shows 10 when you don't say. Shopify looks back up to 60 days and Ecwid up to 366. On WooCommerce, Bolt lists today's or yesterday's orders. When you leave out the period, Bolt tells you which one it used. If you add a condition such as "only paid" to an order list, Bolt says it could not apply every part of the request. It does not quietly drop the condition.
More after a report. Within about 30 minutes, short follow-ups work: "last week", "show 5" or "by orders". "What else" gives a numbered menu: 1 Sales summary, 2 Top 3 products by units, 3 Late shipping. Reply 1, 2, 3 or ALL OF THEM. Send CANCEL LOOKUP to stop.
One order. "Give me the details on order #1042" shows its items, total, payment status, fulfillment status and tracking. If you ask about an order without a number, Bolt asks Which order should I look up? Send the order number, with or without #. Reply with the number, or send CANCEL LOOKUP.
Where an order is. "Where is order #1001?" shows its fulfillment status and the tracking number on file. Bolt then offers a reply you can copy and send to the customer. See Answer "where is my order?" with a ready-to-send reply.
What is waiting to ship. "What do I have to ship today?" or "What does my week look like?" lists your open orders and the stock that is running low. "Give me a brief overview of my store's sales and inventory" adds the last 7 days of sales. See See today's and this week's work from chat.
Best sellers. "What are my best sellers this month?"
One product. "How did the blue hoodie sell this month?"
What has stopped selling. "What hasn't sold in the last 30 days?"
Stock. "How much stock is left for the blue hoodie?" Bolt answers for each variant, so a sold-out size is not hidden inside a total. Bolt lists up to 25 variants of a product. If a product has more, Bolt tells you some were left out and how many.
What is running low. "What is low in stock under 10?"
Top customers. "Who are my top customers?" Add "by number of orders" to rank them by orders.
Find a customer. "Find customer Asha Rao" or "How many orders has Asha placed?" You can search by name, exact email, phone number or postal code with its country. Bolt answers with a name, an order count and a total spent, never an email, phone number or address. Then ask for their orders. See Look up a customer or their orders from chat.
Live discount codes. "Which discount codes are live right now?"
A QR code for your store. "Send me a QR code for my store"
A campaign prompt for your best sellers. "Make a banner from my top products" gives you a prompt to copy, with your products and brand, for the image tool you use.
Your plan and usage. Send UPGRADE to see your plan, what you have left and the plans above yours. Plain questions such as "What is my plan?" and "My usage" work too. They are free and change nothing. See Check your plan and upgrade options.
Make a change
Bolt shows a preview first and waits for your YES. See How confirmations work.
Add a product. "Add product Blue Tee price USD 25 stock 100". Bolt needs a name, a price and a stock number, and your store's currency. You can also send a photo with the caption PRODUCT PHOTO. If a photo has no caption, Bolt asks whether it is a product photo or a shipping label. An unfinished product is saved for you. See Add a product from chat.
Change a price. "Change the price of the blue hoodie to $34"
Change stock. "Set the blue hoodie stock to 25"
Fulfill an order. "Mark order #1042 as fulfilled". If you have a tracking number, add it: "Mark order #1042 as fulfilled, tracking ABC123". The preview reads "Mark ALL items in order #1042 as fulfilled?" because Bolt fulfills a whole order. For a partial shipment, use your store admin.
Switch off a discount code. "Turn off the FESTIVE10 coupon"
Create a discount code (Shopify only). "Create a coupon FESTIVE10 for 10% off". See Create or switch off a discount code.
If Bolt can't tell which product or order you mean, it asks and changes nothing.
Voice notes
Send a voice note instead of typing. Bolt writes it out and handles it like a message you typed, for questions and changes alike. See Languages and voice notes in WhatsApp and Telegram.
What Bolt does not do
Bolt answers when you ask. It does not send low-stock alerts or daily order summaries. In WhatsApp and Telegram it writes only to you, not to your customers: when you want to answer a customer, Bolt drafts the reply and you send it. The one regular message it sends is the briefing you schedule: see Set up your store briefing.
Find the list in GoBolt
Store control lists commands on its Commands tab, with a Copy button next to each example. To see what Bolt did, open See everything Bolt did: the action log.
Related
Still stuck? Open Get help in GoBolt, or email [email protected].