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Create or switch off a discount code

Ask Bolt to create a discount code on Shopify, or to switch one off on Shopify, WooCommerce or Ecwid. You see a preview first and reply YES.

Ask Bolt in WhatsApp or Telegram to create a discount code or switch one off, and nothing happens until you have seen a preview and replied YES.

Create a discount code (Shopify only)

  1. Say what you want, for example "Create a coupon FESTIVE10 for 10% off".

  2. Read the preview. Bolt shows the code, the amount and every term before anything is created.

  3. Reply YES. Bolt creates the code, then reads it back from your store and shows what your store has. Reply NO and nothing is created.

A sample preview in a phone chat: Bolt shows the discount code and its terms, says nothing has changed yet, and asks you to reply YES to create it or NO to cancel

You can include:

  • The amount. "10% off", or "$5 off" for a fixed amount in your store's currency. A plain "10 off" is read as 10%, and the preview says so.

  • A code name. Use 3 to 32 letters, numbers, underscores or hyphens. Skip it and Bolt picks one for you. If the code already exists, Bolt asks for a different one.

  • Dates. "Valid for 30 days", "until 31 October" or "starting tomorrow". A code must run until at least tomorrow, and for no more than a year. With no end date, Bolt picks one and marks it (default).

  • Total uses. "Usage limit 100". Say nothing and the code has no limit, which the preview shows as unlimited (default).

  • A minimum spend. "Minimum spend 50".

Codes made from chat apply to your whole store and can't be combined with other discounts. Bolt can't make a code for certain products or customers, set a limit per customer, or cap the discount amount. It tells you when you ask for one of these.

The preview waits up to 24 hours. Ask for a different code while one is waiting, and the new preview replaces the old one. If Bolt says GoBolt does not have permission to create coupons in your store, reconnect your store in the GoBolt app, then ask again.

Switch off a discount code

This works on Shopify, WooCommerce and Ecwid.

  1. Say which code, for example "Turn off the FESTIVE10 coupon". To see your codes first, ask "Which discount codes are live right now?"

  2. Read the preview. Bolt names the code and says customers will no longer be able to redeem it.

  3. Reply YES. Bolt switches the code off, then checks your store. Reply NO and the code stays active.

Bolt does not delete the code. On Shopify it is deactivated, on WooCommerce it moves to Draft, and on Ecwid it is paused. This preview waits 15 minutes.

On WooCommerce and Ecwid, create new codes in your store admin.

Related

Still stuck? Open Get help in GoBolt, or email [email protected].

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