Bolt App

Shoppers confirm their email with a one-time code before Bolt shows an order. See what they enter, what the order card shows and the limits.

How order tracking works for your shoppers

Turn on Discounts in chat so Bolt can list your active discount codes when a shopper asks, and choose which codes it may mention.

Let shoppers find your discount codes in the chat

On Max plans, add spec sheets and manuals for a product so Bolt can answer shopper questions from them, and see how Bolt reviews, uses and stops using each one.

Add product documents to Bolt's knowledge

Set your chat's name, colors, button, panel style, greeting and suggested questions on the Widget page, and remove Powered by Bolt on a paid plan.

Customize the widget's appearance and branding

What shoppers can ask, tap, track and rate in the storefront chat, and what Bolt says when your store information does not cover a question.

What shoppers can do in the chat

The products, policies and pages Bolt answers from, and how to refresh them with Sync now.

What GoBolt reads from your store

Write the answers your store does not publish, switch them on or off, and fix two answers that clash.

Add your own answers in Knowledge

Choose how Bolt sounds to shoppers with the Chat tone setting, and tell Bolt about your store in your own words.

Set your brand voice

Read what shoppers asked and how Bolt answered, group chats by topic, and turn a missed question into a Knowledge answer.

Review shopper conversations in Chats

How Bolt answers your shoppers, and how you teach it, style it and see what it said.

Storefront chat

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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