See how Bolt keeps your money and your store in your hands, even though it can change things for you.
You approve every change
When you ask Bolt in WhatsApp or Telegram to change your store, it shows you exactly what it will do first. Nothing happens until you reply YES. This covers:
Adding a product.
Editing a price or a stock count.
Fulfilling an order.
Switching off a discount code.
Publishing an answer to a question shoppers keep asking.
On Shopify, creating a discount code.
If you do not reply, most previews expire after 15 minutes and nothing changes. Questions about sales, orders, stock and customers just get an answer, because nothing changes.
Bolt does not take payments
Bolt cannot charge anyone and does not move money. On a product card, Add to cart puts the item in your store's own cart. Checkout and payment stay on your store.
Limits stop work, they do not bill
Your plan is a flat monthly price. When you reach a plan limit, Bolt stops that work and does not bill extra. Audio credit top-ups are packs you choose to buy.
Bolt also keeps a spend ceiling on the AI work it does for your store, each day and each month. If your store reaches it, Bolt pauses that work instead of running up a bill.
Your card stays on the payment page
You enter card details only on a payment page: Paddle's checkout for your plan, and a secure checkout page for audio credit top-ups. Bolt never asks for card details in chat.
Every action is on record
Bolt keeps what you ask in WhatsApp or Telegram, what it replied and what happened in the Action log. Open GoBolt → Store control → Activity, then select Action log →. You can filter the log by channel and search it. On Shopify you can also export it.
When you look up a customer, Bolt shows a name, an order count and a total. It never shows an email address or phone number.
Related
Still stuck? Open Get help in GoBolt, or email [email protected].