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Connect WhatsApp

Verify your phone number once with a 6-digit code, then message Bolt from that number to ask about your store.

Verify your WhatsApp number once, and you can ask Bolt about your store from that phone. A store connects one WhatsApp number.

Connect your number

  1. Open GoBolt → Store control. Stay on the Channels tab. In setup, this is the Messages step.

  2. In the WhatsApp card, choose your dialing code and type your number without a leading zero. On the WooCommerce Store control page, select Connect first.

  3. Select Send code. A short security check can run first.

  4. Enter the 6-digit code Bolt sends to that number on WhatsApp, then select Verify number.

The WhatsApp and Telegram choice, the phone field and the Send code button

After Send code, the code field and the Verify number button

On the Ecwid Store control page, the buttons read Send OTP and Verify code.

Message Bolt

Bolt waits for you to write first. Once you are verified, the card shows Bolt's WhatsApp number. On Shopify, select Message Bolt. On WooCommerce, select Show WhatsApp QR. On Ecwid, select Open WhatsApp.

Send "Hi" from the number you verified. Bolt replies with a welcome and a short list of what you can ask.

Store control with the WhatsApp and Telegram connection cards

Write in your own words, or send a voice note. For example:

  • sales summary for this week

  • show my orders today

  • what's running low?

The full list is in What you can ask Bolt in WhatsApp and Telegram.

Change or remove your number

Your store has room for one WhatsApp number. To use a different one, select Change number and verify the new one. It replaces the first, and the old number stops working. Select Disconnect and confirm to remove the number. GoBolt emails you a short notice when the number is changed or disconnected.

Good to know

  • Only your verified number can run your store. A message from any other number gets the reply No active store here.

  • A number works for one GoBolt account at a time. If you verify it on a second account, it moves there.

  • Bolt answers you. It does not message your shoppers. The only store update it sends on its own is the briefing you schedule.

  • Changes wait for your YES. See How confirmations work.

  • Each question or change uses one store control action. Free includes 10 a month, or 5 for stores in India. At the limit, Bolt replies that it is a plan limit and shows your usage. Send UPGRADE to see your plan and what is left. See Read your usage meters and limits.

  • One number can get 3 codes an hour and 10 a day.

Related

Still stuck? Open Get help in GoBolt, or email [email protected].

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