Work down this list to find out why the code is not arriving or keeps being refused.
The checklist
Check the number. Pick your dialing code, then type the rest of the number without its leading zero. GoBolt does not remove that zero. The number must be on WhatsApp, because the code arrives there.
Let the browser check pass. GoBolt runs a short security check before it sends a code. If you see Verification is required. or Verification failed., refresh the page, then try another browser or turn off extensions that block scripts. If it says verification is temporarily unavailable, that is on our side: email us.
Wait between codes. Leave a minute between requests. One number can get 3 codes an hour and 10 a day. Please wait a moment before requesting another code. is the one-minute pause. Too many OTP requests for this number. means that number hit its hourly or daily limit. Too many verification requests. means your account asked for codes for several different numbers.
Use the newest code. That code didn’t match. or Invalid OTP means the code was wrong or old. After five failed tries on one number, GoBolt pauses that number for up to an hour and shows Too many attempts failed.
If no code was sent. Sorry, we were unable to send the OTP at this time. means the code did not go out. Wait a minute and try once more.
More than one store. Select the intended store and reconnect WhatsApp from that store dashboard. usually means your GoBolt account has more than one connected store. Email [email protected] and tell us which store should get the number.
Verified, but the card still says not connected? If you see Refresh account details, select it.
Wrong number? Before you verify, select Wrong number?. Afterward, select Change number or Disconnect.
Connected, but Bolt does not answer
Message Bolt's number, shown on the WhatsApp card, from the number you verified.
No active store here means the message came from a number that is not connected, or your store is disconnected. A store connects one WhatsApp number, so if you verified a different one, the earlier number no longer works.
Your WhatsApp and Telegram message allowance is used up. means this cycle's store control actions are used up. Your plan has no WhatsApp or Telegram messages included. means your plan has none. Send UPGRADE to see your usage and plans. See Check your plan and upgrade options in WhatsApp or Telegram.
The code still is not arriving
Right number, a pause, and the check passed, but still nothing? Delivery to your carrier or region may be the cause. Telegram uses a link instead of a code, so you can start there: Connect Telegram.
Related
Still stuck? Open Get help in GoBolt, or email [email protected] with your dialing code and roughly when you last asked for a code. We do not need the full number.