Open the Bolt bot from GoBolt and press Start, and your store links to your Telegram account. A store connects one Telegram account.
Connect Telegram
Open GoBolt → Store control. Stay on the Channels tab. In setup, this is the Messages step: choose Telegram.
Select Connect Telegram. On the Ecwid Store control page the button reads Connect. A QR code and an Open Telegram button appear.
On the device where you use Telegram, scan the QR code or select Open Telegram, then press Start.
The card changes to Connected by itself. In Telegram, Bolt replies that you are connected and shows what you can ask. There is no phone number to verify and no code to type.
Use the QR code or link from GoBolt, and keep it to yourself: the first Telegram account that opens it is the one that gets connected. If you find the bot on your own and press Start, Bolt only tells you to use the connection link from your GoBolt admin.
Use it
Write in your own words, or send a voice note. For example:
sales summary for this week
show my orders today
what's running low?
After an answer, Bolt can offer the next step as a button. You can always type your reply instead. The full list is in What you can ask Bolt in WhatsApp and Telegram.
If the link stops working
A connection link works once and for one hour. In Telegram, Connection code has expired, was already used, or is invalid. means you need a new one. Select the connect button in GoBolt again. Once a code is showing, it reads Refresh QR, or Refresh Telegram QR in setup. On the Ecwid Store control page it still reads Connect.
If GoBolt says it couldn't create a link, try once more. If it still fails, email [email protected] with your store address.
Disconnect
Select Disconnect and confirm. That removes the Telegram connection for this store, and you can connect again any time.
Good to know
A store connects one Telegram account, and one Telegram account connects to one store at a time. If that account is already linked under another GoBolt account, Bolt says it is already connected to another store. Email [email protected] to move it.
Bolt answers you. It does not message your shoppers. The only store update it sends on its own is the briefing you schedule.
Changes wait for your YES. See How confirmations work.
Each question or change uses one store control action. Free includes 10 a month, or 5 for stores in India. At the limit, Bolt replies that it is a plan limit and shows your usage. Send UPGRADE to see your plan and what is left.
Related
Still stuck? Open Get help in GoBolt, or email [email protected].