Choose your plan or request a billing change in GoBolt → Account.
Choose a plan
Open GoBolt → Account. The summary shows your current plan and next charge. A yearly plan also shows its monthly usage-reset date.
Select Change plan on the summary (See plans on Free). The plans open under the heading Change your plan; Hide plans closes them again.
Above the plan cards, choose Monthly or Yearly where available. The yearly offer shows a monthly equivalent and the total charged once a year; a monthly payer also sees Pay yearly and save on the summary, which opens the plans on Yearly. The Max card has a Standard and Plus choice.
Select an available plan button and follow the checkout instructions. Your plan and credits update after the payment provider confirms the payment. If the old plan still shows after a minute, reload Account.
Yearly checkout is available only for eligible accounts buying their first paid plan through Paddle. It is not available through Shopify's own billing or Stripe subscriptions. If you have paid for GoBolt before, contact support to discuss yearly billing.
Change a monthly plan
For a monthly subscription billed through Paddle, upgrading starts after payment confirmation. Paddle charges the difference for the rest of the current billing period. Your billing date stays the same, and the next renewal uses the new plan's full price. Extra starting audio credits are added in proportion to the paid part of the period.
A monthly downgrade starts at the next billing date. Nothing is charged now. Account shows the scheduled plan and date, with a Keep {plan} active button, for example Keep Growth active, to call the change off. Unused audio credits stay in your wallet.
If Shopify bills your subscription, a plan change requires your approval in Shopify and starts at the next billing cycle. Follow the provider and timing shown in Account.
Yearly billing and plan changes
A yearly plan charges once a year and supplies twelve monthly allowance batches. Conversations and store control actions reset monthly. Audio credits are added monthly, and unused audio credits carry over.
Moving between monthly and yearly, or changing the tier of a yearly plan, requires support. These buttons are disabled and say Message us to make this change. Email [email protected] with your store address and the change you want. Contacting support does not schedule a change, charge your card or promise a refund.
Your yearly plan normally renews on the same plan. Next charge shows the yearly renewal; Usage resets shows the next monthly allowance date.
Cancel your subscription
For a yearly plan, email [email protected] with your store address and cancellation request. Support will confirm the effective date. A cancellation scheduled for the end of the paid term keeps the remaining paid monthly cycles available until then. Refunds are reviewed separately.
For a monthly plan:
WordPress: select Downgrade · Free in Account only when you intend to cancel. On the Paddle path this cancels immediately.
Shopify and Ecwid: email [email protected] with your store address. The Account page also directs you to support for card changes.
When a cancellation takes effect, paid-only access ends. Audio credits you have not used stay in your wallet.
Uninstalling GoBolt from your last connected store starts a 24-hour cancellation grace period. See Uninstall GoBolt.
How you pay
The checkout and your receipts name your billing provider. New yearly plans use Paddle. Enter payment details only in the provider's secure checkout or billing portal.
Related
Still stuck? Open Get help in GoBolt, or email [email protected].