Your Account screen shows every meter — shopper conversations, messaging actions, audio credits, and AI spend. At a limit, Bolt declines gracefully and tells you why — no silent breakage, no surprise bill.
Who this is for: merchants wondering what a meter means, or why the assistant declined something.
The meters
Open Account in the Bolt admin:
Shopper conversations — storefront chats used vs included this period.
Messaging actions — WhatsApp/Telegram store-command usage against your allowance.
Audio credits — highlight balance ([Languages and the credit rule]).
AI spend — cost against its built-in ceiling.
Your plan's actual numbers live on this screen and the pricing page — the source of truth.
What happens at a limit
Limits decline, they don't bill.
Conversations run out → the storefront assistant stops answering new chats gracefully — no overage charge.
A chat command hits a quota → Bolt tells you why in the chat.
Every store has a built-in daily and monthly AI-spend ceiling, always enforced. At it, the assistant declines politely rather than keep spending.
Proactive alerts are capped per day — a busy store can't flood your phone.
Limits
A limit is never an outage — a decline with a reason is working as designed. Upgrading raises the quotas; the Account screen shows each tier.
Still stuck?
Decline doesn't match your meters? Message us an Account screenshot — we'll reconcile it.