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Turn on Store Radio

Give shoppers one page that plays all your live audio highlights, then choose what plays first and see how many listen.

Store Radio is one page on your store that plays your live audio highlights one after another, so shoppers can listen and add products to their cart.

What shoppers get

  • A station page with Play all. Each clip shows the product and a button: Add to cart, Choose options, Sold out or View product.

  • A language control and a sort control (Newest first or Most played). The station lists only languages that have a clip, and plays the clip in the shopper's language.

  • On Shopify and WooCommerce, Ask Bolt about this on each clip when the chat is on the page. It fills in a question for the shopper to send. It does not send anything by itself.

  • A Powered by Bolt line. It is hidden if your widget hides Bolt branding.

Only products that are published and synced appear. On WooCommerce, products hidden in your catalog never appear.

Store Radio plays highlights you already made. It uses no credits.

Before you start

  • You need a Growth, Max Standard or Max Plus plan. On other plans the Store Radio card shows Available on Growth and Max and the switch stays off.

  • Audio Highlights must be on, with at least one live highlight on a published product. If it is not, the card says Generate your first highlight or No clip is on a published product yet, and the switch does not appear.

  • On WooCommerce, you need the current GoBolt plugin.

Turn it on

  1. In GoBolt, open Audio Highlights and find the Store Radio card.

  2. Switch on Play Store Radio for shoppers. If the card says Turn on Audio Highlights to switch Store Radio on., turn on Audio Highlights first.

  3. Optional: type a Station title and select Save title. It can be up to 60 characters. Leave it empty to use your store name followed by "Radio".

  4. Add a way into the station on your storefront. See the section for your platform below.

  5. Select Open your station to see it as a shopper does. Copy share link copies its address.

If the card shows Coming soon where the switch should be, the station page is not ready for your store's platform yet. You can still set the title.

Shopify

The station is a page in your theme, at your store address followed by /apps/gobolt-chat/radio. It uses your theme's header, footer and cart.

To link to it, add the Radio launcher block to your Home or Collection page in the theme editor. Its settings are:

  • Style: Pill or Card with station title.

  • Alignment: Start, Center or End.

  • Button label: Listen unless you change it.

  • Count label (card style): "audio highlights" unless you change it.

  • Button color and Button text color.

The block stays hidden until the station is on and has a clip in the shopper's language.

Add to cart works for in-stock products that have no options to choose. Products with options show Choose options. Sold-out products show Sold out. When a shopper opens a product from the station, the product page's highlight player can continue the clip.

WooCommerce

The station is a page in your theme at /gobolt-radio/. WooCommerce needs the current GoBolt plugin.

To link to it, use either of these:

  • The [gobolt_radio_launcher] shortcode on any page. Add label="..." to change the word Listen. The label can be up to 40 characters.

  • The GoBolt Radio launcher widget. Its field reads Button text (default: Listen).

The launcher shows nothing while the station is off. Products that need options open their product page. When a shopper opens a product from the station, the product page's highlight player can continue the clip.

Ecwid

Ecwid has no theme slot, so the station is a page hosted by GoBolt. You do not add a block.

  • Shoppers see a Listen pill in the corner of your storefront, in their language. It opens the station over your store. Add to cart works for products that have no options to choose. Other products open their product page.

  • To put the station on one of your own pages, copy the Embed code (Copy embed code) and paste it into a custom HTML block.

  • The share link and the embed code open the station on its own page. There, each clip shows View product only, with no Add to cart.

Choose what plays first

The Lineup card sits under Store Radio.

  1. Opens sorted by: choose Newest first or Most played. Shoppers can still change the order on the station.

  2. Featured story: choose a product. Its clip plays first when a shopper selects Play all, in every language it has a clip in. The default is No featured story.

  3. Products on the station: switch a product off to leave it out of the station in every language. Its clip stays on the product page. When the list is long, use Find a product to search. You can hide up to 1,000 products. A hidden product cannot be the featured story.

  4. Select Save lineup. Discard changes puts back the saved lineup.

If you hide every live clip, the card says Every live clip is hidden and the station has nothing to play. On plans without Store Radio, the lineup is read-only.

See how it is doing

On Audio Highlights, the card Store Radio · last 30 days and a set of columns beside each clip show:

Column

What it counts

Plays

Plays on Store Radio in the last 30 days.

Finished

The share of those plays that reached the end.

Shopped

Add to cart taps and product-page taps from Store Radio.

Skipped clips and plays on product pages are not counted. A dash with Not recorded means GoBolt has no figure for that clip. It does not mean zero.

Listening data

Store Radio sends plays and other station actions to GoBolt for the listening figures above. These first-party events are still sent with Global Privacy Control or Do Not Track, or when optional analytics consent is refused.

Optional analytics in PostHog is separate. It receives station openings and copies of recorded plays and add-to-cart taps. Its event details contain the platform, the clip where applicable and the language, not the shopper’s name, email, IP address or cart.

This optional analytics copy is never sent with Global Privacy Control or Do Not Track. Each platform’s own consent also applies:

  • Shopify: the shopper must allow analytics in Shopify's privacy settings.

  • Ecwid: the shopper must accept tracking.

  • WooCommerce: it is on by default. If the site uses the WordPress consent plugin, it also waits for the shopper to allow statistics.

There is no switch for it in GoBolt. On WooCommerce, a developer can turn it off in the site's code.

Turn it off

Switch off Play Store Radio for shoppers. The station page stops opening and launchers disappear on the next page view. You can always switch it off.

The station also closes if your plan changes to one without Store Radio, or if you turn off Audio Highlights.

Related

Still stuck? Open Get help in GoBolt, or email [email protected].

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