An audio highlight is a short, two-voice audio about one product, written from that product's own details, with a script you can edit before it is voiced.
Make one
If the page says Audio Highlights is disabled, select Enable Audio Highlights. Setup step 2, Product highlights, does the same.
In GoBolt, open Audio highlights. You see your products, their status and your credit balance. Select Generate to start.
Pick products. Search by name, select one or more products, then select Continue.
Review scripts. Bolt drafts a short conversation between a shopper and your product expert. Read it and change any line, or select Re-draft with Bolt for a new draft. Voiced, it runs about 45 to 90 seconds. Customer voice sets the shopper's voice.
Languages. Choose the languages for each product. Each language costs 1 credit, and the total shows under the scripts. See Understand languages and the credit rule.
Select Generate all. Each product shows Voicing, then Ready. Select Listen to hear it. A finished highlight shows as Live in your list.
What Bolt checks
Bolt checks its draft against your product's own details before you see it. If a line doesn't match, it rewrites the script and checks again. If it still doesn't pass, it uses a plain script built only from your product facts. A fuller product page makes a fuller highlight.
When you edit, stick to facts from your product page. On WooCommerce, Bolt checks your edits too and won't voice one it can't verify.
Where shoppers hear it
Shopify: a Hear the highlights button on the product page opens a small player. Setup step 2 switches it on. To do it by hand in the theme editor, turn on the GoBolt Audio Widget app embed and add the GoBolt Product Highlights block to your product template.
WooCommerce: a Hear the highlights button appears just below Add to cart.
Ecwid: a Hear the highlights button appears on the product page. It sits after your add to bag controls when your theme allows it, and otherwise floats in a corner of the page.
In the chat, on all three platforms: when Bolt shows a product that has a finished highlight, the product card carries a small player titled Hear the highlights.
Store Radio, on all three platforms: one page on your store that plays every live highlight one after another, with Add to cart beside each clip. It is available on Growth, Max Standard and Max Plus. See Turn on Store Radio.
The player inside the chat
A shopper presses play on the card and hears the clip without leaving the chat. The play and pause buttons and the progress bar do not open the product page. Tapping the product name still does. Only one clip plays at a time.
The shopper hears the clip in the language they are chatting in. If you have not made one in that language, the card has no player. A highlight you Hide from store stops showing in the chat too, and Restore to live brings it back. A product without a finished highlight has a card like any other.
On WooCommerce, the player in the chat needs the current plugin.
Edit, hide or restore
Open a product in the list to replay its highlight. Edit script reopens the script. Generating again after an edit costs 1 credit per language. Hide from store takes a highlight out of use, and Restore to live brings it back. Neither costs a credit.
Related
Still stuck? Open Get help in GoBolt, or email [email protected].