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Add a product from chat

Send Bolt a name, a price and a stock number, or a product photo, in WhatsApp or Telegram. Check the preview, reply YES, and the product is created in your store.

Send Bolt a name, a price and a stock number in WhatsApp or Telegram, check the preview, and reply YES to create the product in your store.

Add a product with text

  1. Send the details in one message, such as Add product Blue Tee price USD 25 stock 100. Use your store's currency code. The Add product card on the Commands tab shows this example with your own currency.

  2. If something is missing, Bolt saves a draft and asks only for that. For example: Product draft saved. Missing: price, stock quantity. Reply like: price USD 25 stock 100. Nothing has been created. Reply with the missing details.

  3. Read the preview. Nothing is created yet.

  4. Reply YES to create the product, or NO to cancel.

A preview looks like this:

Create this product?
Name: "Blue Tee"
Description: "Blue Tee."
Category/collection: (none)
Price: USD 25.00
Stock: 100
Images: 0
Publish to: Online Store
Reply YES to create exactly this product, or NO to cancel.

  • Name. Up to 120 characters of plain text.

  • Price. Above zero and no more than 100000, with at most two decimals. A price in a different currency than your store's is not used, and Bolt asks again.

  • Stock. A whole number from 0 to 100000.

  • Description. If you don't give one, Bolt uses the name as the description. You can add one, up to 1600 characters.

  • Publish to. This line shows on Shopify only. See the last section.

To change a detail, send it on its own, for example price USD 30. Bolt shows a new preview, and your YES counts only for the newest one. A preview waits 15 minutes.

Add a product with a photo

  1. Send the photo with the caption PRODUCT PHOTO. You can also send it with the full details as its caption, such as Add product Blue Tee price USD 25 stock 100.

  2. If the photo has no caption, Bolt asks Is this a product photo or a shipping label? Reply PRODUCT PHOTO or SHIPPING LABEL. Bolt has not processed the image yet. Reply PRODUCT PHOTO as your next message.

  3. Send the missing details. If you haven't given a name, Bolt drafts a name and description from the photo. Price and stock always come from you.

  4. Read the preview and reply YES.

Good to know about photos:

  • Several photos. Send each one with its own PRODUCT PHOTO caption. A product can have up to 5 photos.

  • Be quick. Bolt remembers an uncaptioned photo for 5 minutes, and only for your next message. If you wait longer or send something else first, Bolt says Please resend the photo with a caption saying PRODUCT PHOTO or SHIPPING LABEL so I can handle it in the right place.

  • Shipping labels. If you answer SHIPPING LABEL, Bolt says it has not processed the label or changed an order, and asks for the order and tracking number as text. Label photos are not supported yet.

  • Other files. Bolt does not process documents. For a product, send a photo.

  • The question is free. Bolt's question about the photo does not count as a store control action.

Come back to an unfinished product

  • It waits 15 minutes. About 3 minutes before it runs out, Bolt says Your unfinished product draft expires soon. Send the missing details or say "continue the product" to keep working. Nothing has been created.

  • Ask for something else, and Bolt saves it. Ask about sales while a draft is open, and Bolt says I saved your unfinished product draft for 24 hours. Say "continue the product" to return to it.

  • Pick it up again. Send continue the product. Bolt shows what is missing, and you have 15 more minutes. While a draft is saved, a detail you send gets Your product draft is paused. Say "continue the product" before changing its details. Nothing was changed.

  • After 24 hours. Bolt says That unfinished product draft expired. Start a new product request with its name, price and stock. Nothing was created.

  • Check or drop it. Send what's missing to see the draft, cancel draft to drop it, or start over to begin again.

After the product is created

Bolt creates the product, reads it back from your store, and sends a receipt:

Created and independently verified "Blue Tee".
Product ID: 123456789
Manage product: https://...

Manage product opens it in your store admin. On Shopify, the receipt also has an Online Store: link to the product page when Bolt can verify it.

If Bolt can't confirm everything it asked for, it says the product exists but some fields, photos or publication could not be verified, lists them after Not verified:, and says it will not create the product again. Check the product in your store admin.

Where your app shows buttons, Bolt adds these:

  • Add another starts a new product. You can also send add another product.

  • Edit price asks What price should I set for Blue Tee? Send the amount in USD. Reply with the amount. Bolt shows the price change and waits for your YES. The question waits 5 minutes, and CANCEL PRICE stops it.

  • Cancel draft shows while a draft is unfinished. It drops the draft.

A button only asks for the step. It never confirms anything, so you still type YES yourself.

On Shopify: Online Store publication

On Shopify, Bolt publishes the new product to your Online Store. Two messages mean it can't yet:

  • Shopify needs the updated Online Store publication permission. Reopen GoBolt in Shopify Admin to approve access, then start a new product request. Nothing was created. Open GoBolt inside Shopify admin, approve the access request, then send the product again.

  • GoBolt could not find an Online Store sales channel for this product. Nothing was created. Add or enable Online Store in Shopify, then start a new product request. Add or enable the Online Store sales channel in Shopify, then try again.

In both cases nothing was created.

Related

Still stuck? Open Get help in GoBolt, or email [email protected].

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