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Set up GoBolt in four steps

Setup has four steps: Storefront chat, Product highlights, Messages and Briefing. Skip any step and finish it later from its own page.

Setup walks you through four short steps after you install. To skip a step, select Skip for now.

On WooCommerce, setup first shows Capture your storefront style: open your storefront once so GoBolt can match your colors and logo.

Step 1: Storefront chat

Turn on the Storefront chat switch to put the chat window on your storefront.

On Shopify, you finish this in the theme editor, because Shopify does not let GoBolt change your theme:

  1. Select Open theme editor →. It opens in a new tab.

  2. Switch on GoBolt Chat Widget and select Save.

  3. Come back. Setup spots it on its own, or select I saved it. Check now.

On Shopify and WooCommerce, Bolt keeps the chat hidden while it learns your store, usually 10 to 15 minutes. Leave Put chat live automatically when it's ready checked and it appears by itself.

Setup step 1, Storefront chat, with the switch on and a note that the chat stays hidden while Bolt learns your store.

On Ecwid there is no theme editor, and the switch itself puts the chat live.

Step 2: Product highlights

Turn on the Product highlights switch to make short audio highlights for your products in Audio highlights. On Shopify, you add the player to your product pages in two quick saves in the theme editor, and you need one active product. On WooCommerce, this step is labeled Audio highlights, and shoppers play highlights from a button below Add to cart. On Ecwid, you make and play highlights in GoBolt.

Setup step 2, Product highlights, with the switch on and a sample product page showing the Hear the highlights button.

Step 3: Messages

Connect the phone you run your store from. A store connects one WhatsApp number and one Telegram account. For WhatsApp, enter your number and select Send code, then enter the 6-digit code and select Verify number. For Telegram, select Connect Telegram, scan the QR code and press Start. More in Connect WhatsApp and Connect Telegram.

Step 4: Briefing

A briefing is a short spoken update about your store. Choose Weekly or Daily, a Day (weekly only) and a Time. Pick the channel you connected in step 3, then select Turn on weekly briefing or Turn on daily briefing. Daily is on Max Standard and Max Plus only; on Free, Starter and Growth the briefing is sent weekly.

Setup step 4, Briefing, with Weekly and Daily choices, day, time, delivery channel and the turn-on button.

Wrap up

The last screen says Bolt is live on your store. and shows which of your four steps are on and which you skipped. Select Open your dashboard → to finish and open the rest of GoBolt. If chat is off, it says Bolt is not live for shoppers yet.

The Wrap up screen saying Bolt is live on your store, with four rows for Storefront chat, Product highlights, Messages and Briefing.

Finish a skipped step later

  • Storefront chat: GoBolt → Widget

  • Product highlights: GoBolt → Audio highlights

  • Messages: GoBolt → Store control

  • Briefing: GoBolt → Store control → Briefings

Dashboard (called Home in Ecwid's menu) lists what is left under Getting started, and shows Go live once Bolt has learned your store and the chat is still off.

The Dashboard right after install, with the Getting started list and a bar that says Bolt is ready, with a Go live button.

Still stuck? Open Get help in GoBolt, or email [email protected]. During setup, use the chat button in the corner of the screen.

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