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Supported platforms and languages

GoBolt works on Shopify, WooCommerce and Ecwid. See what each one can do and which languages each part of GoBolt speaks.

This page shows what GoBolt can do on Shopify, WooCommerce (WordPress) and Ecwid, and which languages each part speaks.

What works on each platform

Feature

Shopify

WooCommerce

Ecwid

Storefront chat

Yes

Yes

Yes

Order tracking for shoppers

Yes

Yes

Yes

Shoppers can play audio highlights

Yes, on the product page

Yes, below Add to cart

You make and play them in GoBolt

Store questions in WhatsApp or Telegram

Yes

Yes

Yes

Store changes with your YES

Yes

Yes

Yes

Create a discount code

Yes

No

No

Store briefings

Yes

Yes

Yes

Store changes are adding a product, editing a price, editing a stock count, fulfilling an order and switching off a discount code. Bolt shows a preview first and waits for your YES. Your Store control page lists what is available for your store. See Which commands work on my platform.

Languages

Each part of GoBolt has its own list.

  • Your admin: English and 13 more: German, Spanish, French, Italian, Portuguese (Brazil), Dutch, Japanese, Korean, Simplified Chinese, Arabic, Hindi, Tamil and Bengali. The translations are machine-assisted, so English is the most exact.

  • You, in WhatsApp and Telegram: the same 14 languages as your admin. Ask Bolt to switch, for example "reply in Hindi". You can also send voice notes. See Languages and voice notes in WhatsApp and Telegram.

  • Store briefings: the same 14 languages. You pick the briefing language, and it can differ from the language you chat in. A language outside the 14 comes in English.

  • Your shoppers: the languages your store sells in. On WooCommerce, GoBolt reads them from your site language, or from WPML or Polylang if you use one. On Ecwid, you can narrow the list under Preferred languages in Widget.

  • Audio highlights: your store's language, then other languages your store supports. See Understand languages and the credit rule.

One thing works best in English. Bolt spots a question it could not answer by recognizing its own English reply, so a question asked in another language usually does not reach your briefing. See When shoppers keep asking the same question.

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