One credit buys one product's highlight in one language. Languages multiply: the same product in three languages costs three credits.
Who this is for: merchants generating highlights in more than one language.
The rule
1 credit = 1 product × 1 language.
1 product, 1 language → 1 credit
1 product, 3 languages → 3 credits
5 products, 2 languages each → 10 credits
No per-play or per-listen charge.
Never costs a credit
Replays.
Identical regenerations — same product, language, voice, and script comes from cache, not billed twice.
Activating, archiving, and analytics.
Costs a credit
Each new product-language combination.
Regenerating after a real content change — new script, different voice, updated product facts. A new clip, so a new credit.
Your balance
On the Account screen, with your plan's included credits and top-up packs. Pack sizes and prices shown there are the source of truth.
Limits
Credits cover audio highlights only — conversation and messaging quotas are separate ([Usage meters and limits]).
Still stuck?
Balance looks wrong after a purchase or renewal? Message us with the date of the charge — we'll trace it in the ledger.