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Put the chat widget on your storefront

Make the Bolt chat bubble visible to shoppers on Shopify, WooCommerce, or Ecwid — and what to check if it doesn't show.

J
Written by Joe

Enable the widget in your Bolt admin, then — on Shopify — turn on the Bolt app embed in your theme editor. The bubble should appear within a minute.

Who this is for: any merchant who installed Bolt but doesn't see the chat bubble yet.

Shopify

  1. In the Bolt admin, open Storefront and enable the chat widget.

  2. In Shopify admin: Online Store → Themes → Customize.

  3. Open App embeds (the puzzle-piece icon).

  4. Turn on the Bolt chat embed and click Save.

Screenshot coming soon

Most merchants miss step 4 — installing alone doesn't turn the embed on.

WooCommerce / WordPress

The widget ships with the plugin — once it's active and connected, enable chat in Storefront settings and the bubble renders.

Ecwid

The launcher appears once the app is installed and chat is enabled in your Bolt admin. Shoppers tap it to open chat.

What "live" looks like

Open your storefront in a private window — the bubble sits in the corner.

Screenshot coming soon

Limits

Still no bubble? On Shopify it's usually the embed being off — it's per-theme, so re-enable after a theme change. Visibility rules can also hide the widget on certain pages or devices — check Storefront settings first.

Still stuck?

Visibility rules: [Widget appearance and branding]. Embed on but no bubble? Message us with your store URL — we read every one.

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